Digital transformation

Digital transformation is a top priority for many business leaders, with organisations continuing to deploy digital technologies to disrupt business models and improve working practices. But many organisations are failing to realise the full value of their investment. The Berkeley Partnership’s digital transformation consultants can help you identify what digital should mean for your business, build the right capabilities and achieve the desired outcomes. 

Digital transformation consulting: setting your digital strategy 

Digital can mean many different things to different organisations or even among different people within the same organisation, from ecommerce channels to consumer analytics to digitising back office functions. A critical first step in any digital strategy is to align on a definition of ‘digital’ that makes sense for what the organisation is trying to achieve and the wider business context it faces.  

Using our digital model as a guide, our digital transformation consultants can help you think through an appropriate definition for your digital strategy. Depending on your organisation’s unique needs and aspirations, an ambitious yet achievable digital strategy could include: 

• Digital experiences – using digital channels to deliver more seamless and engaging interactions with customers, clients, partners and/or employees. 
• Digital functions – transforming internal operations, including through the digitisation of functional processes and ways of working. 
• Digital business models – developing new digital products, services and customer value propositions. 

With our digital consultancy support, you’ll be able to identify where your digital priorities should lie and how they should apply in practice. We can help you to develop a digital strategy that supports and powers your business strategy, focusing effort to generate the greatest business value. 

Digital transformation consulting: designing your digital operating model 

Successful digital transformation requires organising in the right way to efficiently deliver and operate your digital strategy. Our digital transformation specialists can help you define a digital operating model that provides an effective blueprint. We can help direct and lead the target operating model design work, and determine if and how a digital function and roles are required and how these would work alongside IT and data functions and roles.  

Consulting support to lead digital transformation delivery 

Digital transformation can be difficult to envisage and design. It’s hard to predict how customers and colleagues might really behave in practice. We can support you to start sustainably, learning from pilot projects and small proofs of concept before scaling up and building a strong business case. Our digital transformation consultants can help you lead change at the right pace, creating achievable plans that will deliver your stated strategic outcomes. 

As transformation specialists, we can help you look at the delivery model options up front and assess and adapt for your unique requirements, maturity and risk profile.  

Digital transformation consultants who can deliver lasting change 

Even with strong top-down leadership and sponsorship in place, it can be challenging to ensure sustained user adoption and realise digital transformation’s full benefits. Investing in strong change management from the start is critical, particularly where digital maturity is low in the organisation. 

Berkeley can help you grow your operational capabilities and address any underlying business weaknesses. New skills and capabilities will require thinking about how to do recruitment, career development and culture change differently. 

We can support you to build in measures for user adoption and benefits realisation early on, and check the business is really making the most of its new digital capabilities. 

A digital transformation consultancy that gives you ownership 

We understand that every organisation is unique and we don’t provide ready-made, off-the-shelf solutions. Our approach to digital transformation consulting means we help you develop and implement the right approach for your business, rather than a one-size-fits-all solution.  

We do the work ‘with you’, not ‘to you’, achieving a solution that not only fits your business but gives your people the ownership and in turn, delivers lasting change benefits.