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Digital transformation

Digital transformation is often complex and challenging for organisations to deliver. The Berkeley Partnership’s digital transformation consultants can help you successfully harness new technology and realise the full benefits.

A digital transformation consultancy that turns vision into reality

You may have an ambitious vision for your future digital capability but are unsure how to turn this into an actionable roadmap. The Berkeley Partnership specialises in helping organisations transform under the most complex, challenging, and high-stakes circumstances. Our experienced consultants can help you on your digital journey and arrive at the real benefits. By your side, we can help you to navigate the complexity, take the right approach and embed successful technological change. 

What I value about Berkeley is not just the weight of experience that they have brought but the challenge to our thinking. I have also been delighted at how smoothly they have integrated into our existing team and helped develop our staff. They are making a real difference in raising the bar on quality and increasing confidence in delivery.”

An energy sector client

Digital transformation: strong leadership and management 

Effective digital transformation needs strong business leadership and management particularly in large, established organisations.

We can help you to:

  • Create an agile organisation, balancing flexibility with rigour and control
  • Break down organisational siloes
  • Manage the complex ecosystem of suppliers and technology providers and ensure they are aligned to the same approach and outcomes
  • Manage expectations around the transformation journey and understand where you’re likely to find complexity and challenges in your organisation.
  • Blend the right mix of innovation and experience across the business and IT functions, ensuring clarity in key CMO, CDO and CIO roles.

Digital transformation: a different delivery approach

Digital transformation can be difficult to envisage and design. It’s hard to predict how customers and colleagues might really behave in practice. We can support you to start sustainably, learning from test pilots and small proofs of concept before scaling up and building a strong business case.

Our transformation specialists can help you look at the delivery model options up front and assess and adapt for your unique requirements, maturity and risk profile. 

Digital transformation consultants who can deliver lasting change

Even with strong top-down leadership and sponsorship in place, it can be challenging to ensure sustained user adoption and realise digital transformation’s full benefits. Investing in strong change management from the start is critical, particularly where digital maturity is low in the organisation.

Berkeley can help you grow your operational capabilities and address any underlying business weaknesses. New skills and capabilities will require thinking about how to do recruitment, career development and culture change differently.

We can support you to build in measures for user adoption and benefits realisation early on, and check the business is really making the most of its new digital capabilities.

A digital transformation consultancy that gives you ownership

We understand that every organisation is unique and we don’t provide ready-made, off-the-shelf solutions. Our approach to digital transformation consulting means we help you develop and implement the right approach for your business, rather than a one-size-fits-all solution. 

We do the work ‘with you’, not ‘to you’, achieving a solution that not only fits your business but gives your people the ownership and in turn, delivers lasting change benefits.

Berkeley specialises in complex transformation, alongside extensive experience in the latest digital approaches and technologies. We can help organisations successfully navigate their digital journeys, embed lasting change and realise the full benefits.”

Will Rivers, Partner

Clients often ask us…

Question 1

What are the obstacles to digital transformation and how can my organisation avoid them?

Question 2

How can we realise the benefits of digital transformation quickly?

Question 3

How do I achieve a successful digital transformation within my budget?

Question 4

How can I ensure my senior leadership understands and supports my digital transformation programme?

Question 5

How can we embed real change and ensure users adopt our new technology?

Question 6

How do I measure the real outcomes from digital transformation?

Client stories

Delivering a strategic retail B2C Marketing & Digital Communications capability

We led both the business and IT delivery components of a major programme to build a leading-edge customer insight and marketing capability on behalf of the CMO. This was  focused on establishing a set of advanced core competencies that included; customer data analytics / science, CRM, personalisation, and digital communication tooling. 

Delivery of new e-commerce capabilities for a high-street retailer

We led the transformation to deliver new e-commerce platform with a new mobile site. This involved integrating back-end order management systems and warehouse and logistics providers through the supply chain, as well as enabling mobile apps and in-store kiosks. This delivered a step-change in time for the all-important Christmas period. 

Enriching internal shipment, retailer ePOS and loyalty data for a large FMCG

Previous BI & analytics were fragmented across different functions and geographies. This programme looked to use richer data including ePOS, supply chain and loyalty card to provide better insight into customer resulting in stronger relationships and 11% growth in sales. We provided an interim Programme Director and several other key management roles. 

Implementing a strategic consumer data analytics capability for a global FMCG

We delivered an in house, one-stop-shop for social listening and consumer analytics insights enabling brands to better understand and engage with consumers, develop strategies, conduct market research and plan marketing to drive growth and performance globally. An early proof of concept was stood up in a matter of weeks and enabled consumer behaviour to be analysed differently to yield results in changed marketing campaigns. 

Strategy in a digital world

We helped develop the strategy for a packaging organisation to enable them to benefit from Digital trends and approaches. This included how analytics can help them deliver value-add services to their customers to optimise their logistics, using virtual reality to envisage how packages will look in shelf formats to optimise customers’ shelf-fill, and how IoT sensors can help improve package transportation and handling for better cost and quality outcomes. 

Global cloud solution

We led the overall programme as well as business case and supplier selection streams to deliver a cloud solution for all internet and intranet content with 200+ sites spanning 100 countries, in 29 languages and five major brands.

Benefits of the transformation to create a new ‘digitally native’ internal web agency included: improved site resilience and flexibility, improved digital security, annual OPEX savings and a significantly reduced lead time over traditional methods of hardware procurement, rack and stack, deployment and testing. 

Client stories

We led both the business and IT delivery components of a major programme to build a leading-edge customer insight and marketing capability on behalf of the CMO. This was  focused on establishing a set of advanced core competencies that included; customer data analytics / science, CRM, personalisation, and digital communication tooling. 

Service

Data and analytics delivery

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Digital strategy and operating model

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We led the transformation to deliver new e-commerce platform with a new mobile site. This involved integrating back-end order management systems and warehouse and logistics providers through the supply chain, as well as enabling mobile apps and in-store kiosks. This delivered a step-change in time for the all-important Christmas period. 

Previous BI & analytics were fragmented across different functions and geographies. This programme looked to use richer data including ePOS, supply chain and loyalty card to provide better insight into customer resulting in stronger relationships and 11% growth in sales. We provided an interim Programme Director and several other key management roles. 

Service

Digital strategy and operating model

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Service

Supply chain strategy and operating model

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We delivered an in house, one-stop-shop for social listening and consumer analytics insights enabling brands to better understand and engage with consumers, develop strategies, conduct market research and plan marketing to drive growth and performance globally. An early proof of concept was stood up in a matter of weeks and enabled consumer behaviour to be analysed differently to yield results in changed marketing campaigns. 

We helped develop the strategy for a packaging organisation to enable them to benefit from Digital trends and approaches. This included how analytics can help them deliver value-add services to their customers to optimise their logistics, using virtual reality to envisage how packages will look in shelf formats to optimise customers’ shelf-fill, and how IoT sensors can help improve package transportation and handling for better cost and quality outcomes. 

We led the overall programme as well as business case and supplier selection streams to deliver a cloud solution for all internet and intranet content with 200+ sites spanning 100 countries, in 29 languages and five major brands.

Benefits of the transformation to create a new ‘digitally native’ internal web agency included: improved site resilience and flexibility, improved digital security, annual OPEX savings and a significantly reduced lead time over traditional methods of hardware procurement, rack and stack, deployment and testing.